Frequently Asked Questions

Your guide to shopping with Zeve

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international shipping, depending on your location.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns may incur a small processing fee.

How can I track my shipment?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

At Zeve, we are committed to ethical fashion. We work closely with suppliers who prioritize sustainable fabrics and fair labor practices to minimize our environmental footprint.